What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, date of birth and contact number. When you deposit or withdraw using GCash, Maya, or InstaPay, we log the transaction reference, amount and timestamp so your
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account wallet stays accurate and disputes can be resolved quickly. We also collect device identifiers and browser session data each time you log in from your phone or browser — this is how we detect unusual login attempts and keep your account secure across sessions. Location
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data is collected only at the level your device shares with us, and solely to confirm eligibility under local law. We do not sell your personal data to third parties. Analytics partners receive aggregated, anonymised usage patterns — never your name, wallet details, or payment history.
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Data is retained for as long as your account is active and for a period after closure as required by applicable rules. Availability of our services depends on local law and is open to eligible players where permitted.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.